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Earth Goddess
Earth Goddess
P.O. Box 3704
Norwood SA 5067
Ph: 0412 758 800
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Home My Blog Call me on the telephone

Call me on the telephone

Saturday, 08 August 2009 21:41

I had a lovely customer ring me this week as she was having trouble buying through the website.  I would encourage anyone that is having difficulties, or if there is anything that you are not sure about, to give me a call.

I know it can seem a bit difficult, especially when you have not bought anything via the internet or are a bit rusty.  But once you have done it a couple of times, it is really easy.  If I can do it, anyone can.

We do have some shopping information on the Product page - just click on 'using our online store' for detailed instructions to guide you through the buying process.

I was really glad that Sharon had called.  We got to talk about the right lengths for the necklaces she was ordering - it is great if you can get the length just right.  There is a calculator on the Product page. which helps you find exactly the right length for you.  You just type in your neck size and it will tell you the necklace length you need.

I would love to hear whether people like this function or whether it is a hassle to measure your neck size.  At this stage, it is the only way I can think of to ensure that the necklace length you get is the perfect one for you.  As far as we know, Earth Goddess is the only place where you can get your necklace length personalised.

I have tried to include as much information on the website that you might need but sometimes it is easier to talk to someone directly.  I think the internet is a fabulous tool, but nothing beats personal contact.

So I would encourage you to contact me before you send through your order.  You can contact me via email or telephone.

If you have any questions, or any suggestions on ways to improve the Earth Goddess website, I would love to hear from you.  If it seems too daunting to buy through the internet, we can make other arrangements.

I will be hanging on the telephone - bit of a Blondie theme this week.



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